Notice on the adjustment of customer service acceptance channels by OKTOP
Dear OKTOP users:
In order to provide you with better service, OKTOP platform decided to stop the telephone consultation channel at 10:00 on November 12, 2018, Malta time, and 16:00 on November 12, 2018, Hong Kong time, and uniformly adjust the customer service channel to accept the work order.The work order acceptance channel can respond quickly with 7x24, large number of visits, accurate problem positioning, and clear problem classification. For each classification problem, there are customer service staff who are specially responsible for handling the problem, so as to quickly solve the problem and greatly improve work efficiency.
Unified contact information is as follows:
Acceptance and problems of the repair order processing (7 x24h) :
Thank you for your continuous support to OKTOP. We will provide you with high-quality services as always.
12 November 2018 (HKT)